Privacy Policy

Privacy Policy

Last Updated: 13-June-2026

Welcome to BuyBuddy. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely through third-party payment providers)

  • Order History

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Viewed

  • Referring Website

  • Date and Time of Visit

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails and offers (only where permitted)

You may opt out of marketing communications at any time.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website functionality.

Cookies help us:

  • Remember your preferences

  • Analyze website traffic

  • Improve website performance

  • Provide personalized content and advertisements

You may disable cookies through your browser settings; however, some features of our website may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Marketing and advertising platforms

  • Analytics providers

  • Customer support tools

These third parties may have access to certain information only as necessary to perform their services and are required to handle your data securely.

Examples may include Shopify, payment gateways, shipping partners, Google Analytics, and other service providers.

We encourage you to review the privacy policies of any third-party services you interact with.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share information when necessary to:

  • Process payments

  • Deliver orders

  • Comply with legal requirements

  • Protect our rights, customers, and business

  • Prevent fraud or security threats

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

8. Customer Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • Object to certain processing activities

  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child, we will take appropriate steps to remove such information.

10. International Data Transfers

Your information may be processed or stored in locations where our service providers operate. By using our website, you consent to such transfers where permitted by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Store Name: BuyBuddy

Email: Support.buybuddy@gmail.com

Business Address: Alawalpur, Jalandhar, Punjab-144301.

Phone Number: 9988884677

We will make reasonable efforts to respond to your inquiries promptly.