Terms of service

Terms of Service

Last Updated: 13-June-2026

Welcome to BuyBuddy. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. General Conditions

By using this website, you represent that:

  • You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • You will use this website only for lawful purposes.

We reserve the right to refuse service to anyone at any time for any reason.

2. Account Terms

If you create an account with BuyBuddy, you are responsible for:

  • Maintaining the confidentiality of your account credentials.

  • Providing accurate and current information.

  • Restricting access to your account.

  • All activities conducted under your account.

You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Modify prices without prior notice.

  • Correct pricing errors or inaccuracies.

  • Cancel orders affected by pricing mistakes.

Payment must be completed through the payment methods offered on our website.

Orders will only be processed after successful payment authorization.

4. Product Descriptions

We strive to ensure that product descriptions, specifications, images, and pricing are accurate.

However:

  • Product colors may vary due to screen settings.

  • Minor variations in appearance may occur.

  • We do not guarantee that all product information is completely error-free.

If a product differs materially from its description, your remedy will be subject to our Return and Refund Policy.

5. Order Acceptance and Cancellation

Your order constitutes an offer to purchase products from BuyBuddy.

We reserve the right to:

  • Accept or reject any order.

  • Limit quantities purchased.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Cancel orders due to stock unavailability or technical errors.

If an order is cancelled after payment has been received, a refund will be processed according to our refund procedures.

6. Shipping and Delivery

We aim to dispatch orders within the timelines displayed on our website.

Delivery times are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Operational disruptions

  • Events beyond our reasonable control

BuyBuddy shall not be liable for delays caused by third-party logistics providers.

For assistance regarding shipping, contact us at Support.buybuddy@gmail.com

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

Customers are encouraged to review the policy before placing an order.

BuyBuddy reserves the right to approve or reject return requests based on the conditions outlined in the applicable policy.

8. Intellectual Property

All content on this website, including:

  • Logos

  • Text

  • Graphics

  • Images

  • Product listings

  • Website design

  • Software

is owned by or licensed to BuyBuddy and protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.

  • Violate any applicable laws or regulations.

  • Attempt to gain unauthorized access to our systems.

  • Transmit malware, viruses, or malicious code.

  • Interfere with website functionality or security.

  • Submit false, misleading, or fraudulent information.

  • Use automated tools to scrape or collect website data without authorization.

Violation of these Terms may result in immediate suspension or termination of access.

10. Third-Party Services

Our website may contain links to third-party websites, payment gateways, or service providers.

We are not responsible for:

  • Third-party content

  • Privacy practices

  • Products or services provided by third parties

Your interactions with third-party services are governed by their own terms and policies.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

BuyBuddy, its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website

  • Inability to access the website

  • Product use or misuse

  • Service interruptions

  • Unauthorized access to user data

Our total liability for any claim shall not exceed the amount paid by the customer for the product giving rise to the claim.

12. Disclaimer of Warranties

The website and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will be uninterrupted or error-free.

  • Defects will be corrected immediately.

  • The website will always be free from harmful components.

To the extent permitted by law, all warranties are expressly disclaimed.

13. Indemnification

You agree to indemnify and hold harmless BuyBuddy, its owners, employees, affiliates, and service providers from any claims, losses, liabilities, damages, or expenses arising from:

  • Your violation of these Terms.

  • Your misuse of the website.

  • Your violation of applicable laws or third-party rights.

14. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or transactions conducted through the website shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE], India.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will become effective immediately upon posting on this website.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: BuyBuddy

Email: Support.buybuddy@gmail.com

Customer Support Hours: 24x7

Business Address: Alawalpur, Jalandhar, Punjab-144301.

We will make reasonable efforts to respond to all inquiries in a timely manner.