Shipping Policy

Last Updated: 13-June-2026

Thank you for shopping with BuyBuddy. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy below for information regarding order processing, shipping, and delivery.

1. Shipping Coverage

We currently ship to customers across India.

For inquiries regarding shipping to specific locations, please contact us at:

Email: Support.buybuddy@gmail.com

2. Order Processing Time

All orders are processed within 1-2 Days after payment confirmation.

Please note:

• During peak seasons, sales events, or high order volumes, processing times may be extended.

• Customers will be notified of any significant delays.

3. Shipping Methods

We partner with trusted courier and logistics providers to ensure reliable delivery.

Available shipping methods may include:

• Standard Shipping
  

• Cash on Delivery 

Shipping options available for your location will be displayed during checkout.

4. Delivery Timeframes

Estimated delivery times:

• Metro Cities: 3-7 working days.

• Non-Metro Cities: 5-10 working days.
  

Delivery timelines are estimates and may vary depending on location, courier performance, weather conditions, and other external factors.

5. Shipping Charges

Shipping fees are calculated at checkout based on your delivery location and selected shipping method.

Shipping Charges

• Standard Shipping: 49/- (may vary according to order value).
  

• Free Shipping on Orders Above: 999/-

Any applicable shipping charges will be clearly displayed before payment is completed.

6. Order Tracking

Once your order has been shipped, you will receive:

• A shipping confirmation email

• Tracking details (where available)

• Courier information

You can use the tracking number provided to monitor the status of your shipment.

If you do not receive tracking information within 1-2 working days, please contact our support team.

7. Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

• Weather conditions

• Public holidays

• Courier service disruptions

• Natural disasters

• Government restrictions

• Incorrect shipping information provided by the customer

BuyBuddy is not responsible for delays caused by circumstances beyond our reasonable control.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If incorrect or incomplete information is provided:

• Delivery may be delayed.

• Additional shipping charges may apply.

• Orders returned due to incorrect address information may require reshipment charges.

Please contact us immediately if you need to update your shipping information after placing an order.

9. Failed Delivery Attempts

If a delivery attempt is unsuccessful due to:

• Customer unavailability

• Incorrect address

• Failure to respond to courier communication

the courier may attempt redelivery or return the package to us.

Additional shipping charges may apply for reshipment requests.

10. Damaged or Lost Packages

If your package arrives damaged:

• Contact us within 48 hours of delivery.

• Provide photographs of the package and product.

• Include your order number in your communication.

If a shipment appears lost in transit, please contact us and we will work with the courier partner to investigate the issue.

11. Order Status Support

If you have any questions regarding your order, shipping status, or delivery, please contact our customer support team.

Store Name: BuyBuddy

Email: Support.buybuddy@gmail.com

Support Hours: 9 am to 6 pm.

We appreciate your trust in BuyBuddy and are committed to providing a smooth and reliable shopping experience.